Pharmacy Technician

About the Role

The Pharmacy Technician is a member of the pharmacy team, responsible for processing and filling prescription orders under the direct supervision of a registered pharmacist. They assist the pharmacist in delivering professional services, monitoring patient profiles, records, invoices, and inventory levels to ensure optimal pharmacy efficiency.

Key Responsibilities

• Enter complete and accurate information into the pharmacy computer system.
• Accurately retrieve drugs and prepare prescriptions.
• Complete pre-quality checks before passing prescriptions to the pharmacist for final verification.
• Resolve third-party adjudication problems and insurance billing issues.
• Handle secondary or more complex patient problems.
• Assist the pharmacy clerk with difficult patients or problems.
• Provide assistance at the cash register when needed.
• Attempt to solve problems independently and involve the pharmacist only as needed.
• Take actions necessary to resolve problems and use information to prevent recurrence.
• Utilize the computer to place regular and special warehouse orders.
• Check in pharmacy orders and complete documentation correctly.
• Put medication orders away accurately, rotating items properly when restocking.
• Process return-to-stocks through the pharmacy computer system.
• Assist with inventory management (pulling outdates, recalls, etc.).
• Maintain complete and accurate logs for samples, automated dispensing system, invoices, and returns.
• Request refill authorizations and PAs by calling or faxing doctors.
• Assist in ordering pharmacy supplies.
• Complete all assigned administrative paperwork to assist in the smooth running of the pharmacy.
• Perform other duties as assigned.

Requirements & Tech Stack

Skills & Abilities

• High school diploma or equivalent required.
• Successful completion of a board-approved structured program for pharmacy technician education and training required.
• Demonstration of at least 600 hours of practical experience under the supervision of a pharmacist preceptor required.
• Successful completion and passing of a board-approved technician examination required.
• Maintenance of minimum yearly continuing education (CE) hours required.
• Possession of an active pharmacy technician license in good standing with the board of pharmacy required.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Experience with an EMR desired.
• Ability to communicate in English, both verbally and in writing.

Professional Qualifications

• Full participation and cooperation with SCHS's compliance program.
• Adherence to dress code standards; neat and clean appearance.
• Maintenance of regulatory requirements.
• Completion of annual educational requirements.
• Maintenance of patient confidentiality at all times.
• Punctual and consistent attendance.
• Wearing identification when on duty; correct use of the computerized punch time system.
• Completion of off-site in-services as required and in a timely fashion.
• Attendance at annual review and departmental in-services as scheduled.
• Attendance at scheduled staff meetings; reading and returning all monthly staff meeting minutes.
• Representing the organization in a positive and professional manner.
• Compliance with all organizational policies regarding ethical business practices.
• Communication of the mission, ethics, and goals of the facility.

Other Requirements

• Work performed primarily in office, vehicles, and outdoor settings, in all weather conditions, including temperature extremes, during day and night shifts.
• Work often performed in emergency and stressful situations.
• Noise level typically quiet in office settings and moderate in other situations.
• Salary: $16 - $23 hourly