Receptionist

About the Role

PropMumbai is seeking a proactive, well-spoken, and organized Receptionist cum Coordinator for its Mazgaon office. This role serves as the primary point of contact, managing client interactions, coordinating with developer representatives, and overseeing front-desk and scheduling operations.

Key Responsibilities

• Receive visitors professionally.
• Handle incoming phone inquiries and route calls.
• Initiate outreach and follow up with prospective clients and leads.
• Liaise with developer sales representatives to gather property updates, brochures, and inventory details.
• Schedule, coordinate, and confirm site visits for prospective buyers.
• Maintain calendars, track appointments, and set reminders for clients and the internal team.
• Accurately update client contact logs, visit statuses, and feedback in the office tracking system.

Requirements & Tech Stack

• MS Office (Word, Excel)
• Google Sheets
• Email communication

Qualifications

• Graduate in any discipline.
• 0–3 years of experience in front-desk handling, telecalling, customer coordination, or administrative roles.
• Experience in real estate is a plus.
• Clear, polite, and confident verbal and written communication in English and Hindi/Marathi.
• Good organizational and multi-tasking abilities.
• Punctual, professional demeanor.
• Strong customer-service mindset.