Produce Team Member (Clerk, Floor Service)

About the Role

Whole Foods Market is seeking a Produce Team Member (Clerk, Floor Service) for a Full-Time position. This role provides support to the Produce team, encompassing receiving and preparing product, maintaining the Produce floor and displays, and selling product in alignment with Whole Foods Market standards.

Key Responsibilities

• Perform all functions related to breaking down deliveries and stocking shelves.
• Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
• Assist Team Leader in organizing and displaying volume and seasonal items.
• Monitor and prevent spoilage and communicate waste to buyers, Team Leaders, and shift supervisor.
• Complete spoilage, sampling, temperature, and sweep worksheets as required.
• Assist with periodic inventory checks.
• Arrive to work station on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
• Answer phones and pages promptly and courteously.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by store, regional, or national leadership.

Requirements & Tech Stack

• Knives
• Box cutters
• Electric pallet jacks
• Other heavy machinery
• Ladders (may be required)
• FDA approved cleaning chemicals

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to learn and understand growing processes that differentiate conventional from organic produce.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.