Cashier, F&B
Harlow's Casino Resort & Spa
About the Role
This position is responsible for greeting guests entering the restaurant/buffet and accepting their payment or coupon. A successful candidate will provide good customer service with a smile.
Key Responsibilities
- Assigned a register at the beginning of their shift and given a drawer containing a “bank” of money.
- Receive payment by cash, credit cards, coupons, vouchers, or automatic debit.
- Issue a receipt to the guest and return the appropriate change.
- Monitor checkout station to ensure adequate cash availability.
- Post charges against guests’ hotel room when necessary.
- Maintain a clean and orderly checkout area.
- Perform any other duties as assigned.
Requirements & Tech Stack
- Computer
- Telephone
- Fax
- Copier
- Knowledge of principles and processes for providing customer service.
Qualifications
- High school diploma or equivalent.
- No experience necessary.
Physical Requirements & Working Conditions
- The team member is regularly required to sit and talk.
- The team member frequently is also required to stand, walk and reach with arms and hands, bend.
- Ability to lift at least 25 pounds.
- Office/Casino environment.
- Must be able to tolerate casino-related environmental factors, including but not limited to second-hand smoke, excessive noise levels, and stress related to serving customers in a high-pressure, fast-paced environment.