Executive, MIS

DeHaat

Bengaluru, Karnataka, India0–2 yrs2h agovia LinkedIn

Role Overview

DeHaat Honest Farms, the FMCG arm of DeHaat, is seeking a detail-oriented, proactive, and data-driven individual for its Sales Operations team. This role will provide sales support across Modern Trade (MT), E-commerce, and Quick Commerce (Q-commerce) channels, focusing on purchase order management, supply coordination, promotional offer validation, and daily sales operations.

Key Responsibilities

  • Purchase Order (PO) Management
  • Review incoming POs from MT, E-commerce, and Q-commerce partners for accuracy and completeness.
  • Upload and process POs in internal systems.
  • Coordinate with sales, supply chain, and internal stakeholders for timely PO fulfillment and product availability.
  • Track PO status and follow up on pending orders.
  • Return to Vendor (RTV) Management
  • Review RTV requests from customers and channel partners.
  • Validate relevant data and supporting details.
  • Upload RTV information into required systems.
  • Coordinate with internal teams to resolve discrepancies and ensure timely closure of RTV requests.
  • Promotional Offer Checks & Validation
  • Verify promotional offers, discounts, and schemes across MT, E-commerce, and Q-commerce channels.
  • Validate offer details, pricing, product information, and promotional periods.
  • Identify data mismatches and coordinate with relevant teams for correction.
  • Ensure promotional information accuracy before implementation.
  • Sales Operations & Coordination
  • Provide day-to-day operational support to the sales team across different channels.
  • Coordinate with internal stakeholders for timely execution of sales activities.
  • Maintain trackers for POs, RTVs, promotional offers, and other operational activities.
  • Follow up on pending tasks and ensure timely updates and closure.
  • Support the team in resolving operational issues and improving process efficiency.
  • Data Management & Reporting
  • Work extensively with Excel to manage, organize, validate, and analyze operational data.
  • Use Pivot Tables, VLOOKUP, XLOOKUP, and basic Excel formulas for data reconciliation and reporting.
  • Maintain accurate records and prepare regular trackers and reports.
  • Identify data discrepancies and ensure data accuracy.
  • Ownership & Process Improvement
  • Take accountability and ownership of assigned tasks.
  • Demonstrate a proactive approach to problem-solving.
  • Be willing to learn new tools, systems, and business processes.
  • Work collaboratively with cross-functional teams and adapt to changing business requirements.

Requirements & Tech Stack

  • MS Excel: Intermediate knowledge, including Pivot Tables, VLOOKUP, XLOOKUP, and basic formulas.

Qualifications

  • MBA Fresher, B.Tech Fresher, or a graduate with strong data-handling and analytical skills.
  • OR 1–2 years of experience in sales support, sales operations, data management, or a related role.
  • Good attention to detail and ability to work with large volumes of data accurately.
  • Strong coordination, communication, and follow-up skills.
  • A proactive mindset with a willingness to learn and take ownership.
  • Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment.
  • Hands-on experience in Excel-based projects, internships, or data analysis is preferred.

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