Sales Executive

About the Role

Emori is an online jewelry store specializing in real gold and lab-grown diamond pieces. The Sales Executive role is a full-time, on-site position based in NCR.

Key Responsibilities

• Engage directly with customers to understand their preferences.
• Recommend suitable gold and lab diamond jewelry pieces.
• Conduct product presentations.
• Explain certifications and value propositions.
• Handle in-store and online inquiries.
• Manage the end-to-end sales cycle from lead generation to closing.
• Maintain accurate sales records.
• Coordinate with operations for order fulfillment.
• Provide post-sale support to ensure a high-quality customer experience.
• Collaborate with the marketing and customer service teams to support promotional campaigns.
• Contribute feedback on customer trends.

Qualifications

• Customer relationship and sales skills, including prospecting, consultative selling, and closing deals.
• Basic retail and CRM skills, such as handling in-store operations, managing leads, and maintaining accurate sales documentation.
• Ability to work on-site in Gurugram.
• Strong time management, attention to detail, and a proactive, goal-oriented mindset.
• Prior experience in luxury retail, jewelry sales, or customer-facing roles is preferred but not mandatory.
• Minimum educational qualification: a bachelor’s degree in business, marketing, or a related field is an advantage.