Warehouse Associate I

About the Role

The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable, and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently, and safely, while surpassing customer expectations.

Key Responsibilities

• Order Filling:
• Picks product from fulfillment center stock according to wave pick list and organizes on cart.
• Pulls warehouse items from shelves based on number, size, color, quantity, and quality requirements.
• May operate scanners for accurate picking and inventory management.
• Order Checking:
• Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description.
• Verifies quantity of items picked matches item quantity on the invoice.
• For time-sensitive items, verifies the expiration date is acceptable for shipment.
• Verifies all items listed on the invoice have been picked.
• For items including components (e.g., pump), verifies components are included.
• Packing:
• Counts quantity of items and verifies the count against the invoice.
• Matches the ship-to address or invoice number on the shipping label with the same information on the invoice.
• Selects correct packaging, fill, and labels.
• Follows regulatory guidelines when packing items with regulatory classification.
• May create proper shipping papers for packages containing hazardous materials.
• Manifests:
• For packages not auto-manifested: weighs packages, determines appropriate transportation method, verifies proper labeling, scans information, and applies shipping labels.
• For packages auto-manifested: verifies and corrects non-conforming packages.
• Expeditor:
• Processes orders requiring special handling as required by branch personnel, sales staff, or end-user.
• Order Processing:
• Fulfill current or new client orders to achieve client customer satisfaction.
• Additional Functions:
• Transacts all business in accordance with Patterson Companies business code of ethics and conduct.
• Aligns with Patterson Companies Purpose, Vision, and Values statement.
• Uses assigned warehouse equipment/machinery to perform assigned job.
• Meets/exceeds assigned performance metrics and KPIs.
• Helps maintain an organized, clean, and safe warehouse.
• Handles all hazardous materials, pesticides, and prescription drugs according to Company processes/procedures and all applicable laws and regulations.
• Performs all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance.
• As assigned.

Requirements & Tech Stack

• General warehouse equipment
• General office equipment
• MS Office
• Shipping and proprietary inventory management software
• Ability to train and certify the use of a variety of forklifts: sit down, Cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker)

Qualifications

• High School diploma or GED preferred.
• Ability to read, write, and count.
• Comprehensive problem-solving skills.
• Ability to meet deadlines and productivity goals.

Working Environment/Physical Activities

• Moving 75% of the time.
• Frequently grasp, reach, bend, and stoop in narrow/confined spaces.
• Exposure to dust.

Physical Demands

• Lift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate, or occasional heavy physical activity.
• Sitting or standing: continuous, moderate, or occasional heavy physical activity.
• Use of hands: Continuous, moderate, or occasional heavy physical activity.
• Stoop, bend, or crawl: Occasional or frequent moderate physical activity.
• Ascend/descend on a ladder: Occasional or frequent moderate physical activity.