
Jr Customer Service Executive
Tata Communications
About the Role
Jr Customer Service Executive - Program Management
Key Responsibilities
- Daily coordination and reporting to meet project goals and expectations.
- Proactively monitoring project progress.
- Resolving issues and initiating appropriate corrective action.
- Creating reports and project documentation.
- Analyzing databases.
- Conducting quantitative and qualitative research.
- Regularly participating in important projects or activities as a full contributing team member.
This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.