Food and Beverage Attendant

About the Role

The Food and Beverage Attendant will exemplify the "Gold Standards" of The Ritz-Carlton, ensuring gracious and thoughtful service every day. This role is crucial in delivering the exceptional experiences that define luxury hospitality.

Key Responsibilities

• Complete closing duties, including storing reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist.
• Set up, stock, and maintain work areas.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to a manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).

Requirements & Physical Demands

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.