Account Associate

About the Role

The Account Associate is a full-time, on-site role based in Chennai, responsible for managing client accounts and supporting the finance and customer service functions.

Key Responsibilities

• Maintain accurate account records.
• Track payments.
• Prepare basic reports.
• Coordinate with internal teams to resolve account-related queries.
• Interact with customers to address billing questions.
• Follow up on outstanding dues.
• Ensure a smooth experience across all touchpoints.
• Assist in updating account databases.
• Support audits.
• Contribute to process improvements that enhance efficiency and accountability.

Qualifications

• Strong Interpersonal Skills and Customer Service abilities.
• Solid Communication skills, both written and verbal.
• Good Analytical Skills.
• Account Management capabilities.
• Basic knowledge of accounting or finance principles and familiarity with spreadsheets or accounting software is beneficial.
• Detail-oriented approach.
• Strong organizational skills.
• Ability to manage multiple tasks and deadlines.
• Relevant diploma or bachelor’s degree in commerce, business administration, finance, or a related field is preferred.
• Experience in real estate, construction, or a client-facing account role is an advantage but not mandatory.