Sales

About the Role

ASSOCIATE AGENCY is a consumer services company headquartered in Toulouse, France. This is a full-time remote role for a Sales Associate at ASSOCIATE AGENCY.

Key Responsibilities

• Engage with prospective and existing customers via phone, email, and online channels.
• Understand customer needs, present solutions, and guide them through the sales process.
• Handle inquiries.
• Provide product and service information.
• Prepare quotes.
• Follow up to close sales.
• Maintain accurate records in CRM systems.
• Coordinate with internal teams for smooth onboarding.
• Resolve basic service issues.
• Identify opportunities for upselling or cross-selling.
• Meet defined sales targets.
• Maintain a professional and empathetic communication style.
• Contribute feedback to improve processes and customer experience.

Requirements & Tech Stack

• CRM or sales tracking tools.
• Basic data entry.
• Familiarity with online communication platforms.

Qualifications

• Strong customer service, active listening, and interpersonal communication skills.
• Sales negotiation, lead qualification, and closing skills.
• Comfort with presenting solutions and handling objections.
• Organizational and time-management skills.
• Ability to work independently.
• Ability to take initiative.
• Ability to collaborate effectively with remote colleagues and supervisors.
• Fluency in English.
• Additional language skills, especially French, are a plus.
• Prior experience in sales, consumer services, or a client-facing role is preferred but not strictly required.
• High school diploma or equivalent required.
• Additional education in business, communications, or a related field is beneficial.