Order to Cash Operations Associate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Their 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. They embrace the power of change to create value and shared success for clients, people, shareholders, partners, and communities.

About the Role

You will be aligned with the Finance Operations vertical, helping to determine financial outcomes by collecting operational data reports, conducting analysis, and reconciling transactions. This role involves optimizing working capital by providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. The team oversees the entire process from customer inquiry, sales order, delivery, and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with customers, requiring a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense accounts, and processing from payment receipt to finalization. You will implement client account plans through relationship development and opportunity pursuits that build deeper client relationships, including monitoring existing services to identify opportunities that provide additional and innovative value to the client.

Key Responsibilities

• Collect operational data reports, conduct analysis, and reconcile transactions.
• Optimize working capital, providing real-time visibility and end-to-end management of revenue and cash flow.
• Streamline billing processes.
• Solve queries related to cash applications and coordinate with customers.
• Apply unapplied cash and reconcile suspense accounts in cash application.
• Process cash applications from payment receipt to finalization.
• Implement client account plans through relationship development and opportunity pursuits.
• Monitor existing services to identify opportunities for additional and innovative client value.
• Manage the end-to-end Accounts Payable process, including reviewing, coding, verifying, and processing high-volume vendor invoices.
• Calculate, reconcile, and process complex broker commission statements and payouts.
• Serve as the primary point of contact for vendor inquiries, resolving billing discrepancies, and maintaining positive vendor partnerships.
• Reconcile vendor statements and the AP aging report against the general ledger during month-end closing.

Roles and Responsibilities (Additional Details)

• Solve routine problems, largely through precedent and referral to general guidelines.
• Interactions will be within your own team and with your direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• Decisions made will impact your own work.
• You will be an individual contributor as part of a team with a predetermined, focused scope of work.
• This role may require you to work in rotational shifts.

Requirements & Tech Stack

• Order to Cash - Account Management

Qualifications

• BCom