IT Infrastructure Engineer
Polk County BoCC
About the Role
Performs professional engineering work involving the design, implementation, administration, maintenance, automation, monitoring, and security of the County's enterprise information technology infrastructure. Supports one or more enterprise technology disciplines including network infrastructure, wireless networking, virtualization, enterprise storage, cloud platforms, Microsoft 365, identity services, cybersecurity, automation, and disaster recovery.
Key Responsibilities
- Design, implement, maintain and support enterprise infrastructure.
- Configure, troubleshoot and optimize enterprise network systems.
- Administer virtualization, storage and cloud platforms.
- Implement and maintain enterprise cybersecurity controls.
- Develop and maintain infrastructure automation.
- Participate in disaster recovery and business continuity planning.
- Produce and maintain technical documentation.
- Participate in architecture reviews and technology evaluations.
- Lead or participate in infrastructure projects.
- Mentor junior engineers.
- Collaborate with vendors and business stakeholders.
- Participate in emergency response activities as required.
Requirements & Tech Stack
Current enterprise technologies include: Cisco, HPE Aruba, Meraki, Check Point, Microsoft Azure, Oracle Cloud Infrastructure, Microsoft 365 G5, Red Hat Enterprise Linux, VMware, HPE Storage, Veeam, and Red Hat Ansible Automation Platform.
Qualifications
IT Infrastructure Engineer I
- Education: Associate degree in Information Technology, Computer Science, Engineering, Cybersecurity or related field.
- Experience: 0–2 years
- Technical Competencies:
- Basic switching
- VLAN configuration
- Layer 2 troubleshooting
- Wireless deployments
- Basic server administration
- Basic virtualization
- Microsoft 365 administration
- Execute existing Ansible playbooks
- Basic cloud administration
- Leadership Expectations:
- Works under direct supervision
- Learns enterprise standards
- Develops technical documentation
- Demonstrates customer service
- Preferred Certifications:
- Networking: CCST, Network+
- Microsoft: MS-900
- Linux: RHCSA
IT Infrastructure Engineer II
- Education: Associate or Bachelor's Degree
- Experience: 2–5 years
- Technical Competencies:
- Enterprise routing and switching
- Firewall administration
- Wireless troubleshooting
- Virtualization administration
- SAN administration
- Microsoft 365 administration
- Identity management
- Develops automation playbooks
- Leadership Expectations:
- Works independently
- Leads small technical projects
- Assists with mentoring
- Participate in architecture reviews
- Preferred Certifications:
- Networking: CCNA, Aruba ACNA
- Security: SSCP
- Automation: RHCSA, Red Hat Ansible
IT Infrastructure Engineer III
- Education: Bachelor's preferred
- Experience: 5–8 years
- Technical Competencies:
- Enterprise architecture implementation
- Data center networking
- Advanced firewall administration
- Enterprise virtualization
- Storage architecture
- Hybrid cloud
- Microsoft 365 enterprise administration
- Cybersecurity engineering
- Automation development
- Leadership Expectations:
- Technical Lead
- Mentors junior engineers
- Leads major projects
- Reviews engineering designs
- Preferred Certifications:
- Networking: CCNP Enterprise
- Security: CCSA, SSCP
- Cloud: AZ-305
- Virtualization: VMware VCP
- Linux: RHCE
General Requirements
- Graduate of an accredited high school/trade school or possession of an equivalent diploma.
- Must possess and maintain a valid Florida’s Driver’s License.
- A comparable combination of related training and experience may be substituted for the minimum qualifications, except where licensure is required.