Freight Broker

About the Role

JS & Sons Logistics LLC is a growing US-based logistics and freight brokerage company. This is a full-time, on-site Freight Broker role based in Gurgaon.

Key Responsibilities

• Source and secure carriers.
• Negotiate rates.
• Match available loads with suitable carrier partners.
• Manage the full lifecycle of shipments: load planning, dispatching, tracking, and problem resolution to ensure on-time delivery.
• Maintain strong relationships with shippers and carriers.
• Handle customer inquiries.
• Provide regular shipment updates.
• Update internal systems.
• Maintain accurate documentation.
• Collaborate with team members to optimize route efficiency and costs.

Requirements & Tech Stack

• Proficiency in using logistics software, spreadsheets, and communication tools.

Qualifications

• Demonstrated skills in Freight Brokerage and Brokerage, with experience in coordinating shipments and negotiating rates.
• Strong Customer Service abilities, including handling inquiries, resolving issues, and maintaining positive client relationships.
• Experience in Dispatching and load management, with the ability to coordinate schedules and monitor real-time shipment status.
• Account Management skills to build, retain, and grow shipper and carrier accounts.
• Strong communication and negotiation skills, both written and verbal.
• Ability to work in a fast-paced environment, prioritize tasks, and make informed decisions under time constraints.
• Basic knowledge of US geography, trucking operations, and freight market dynamics is preferred.
• Previous experience in logistics, transportation, or freight brokerage is an advantage.
• Relevant diploma or degree in business, logistics, or a related field is preferred but not mandatory.