Intelligence Analyst, ISAAC

About the Role

Join an innovative team that delivers tailored intelligence products and services to protect Amazon customers and business operations. In this role, you will produce rapid risk assessments, conduct open-source intelligence (OSINT) investigations, and translate complex customer requirements into scalable, actionable solutions. You will leverage OSINT and tradecraft to uncover emerging threats, and develop strategic products that help customers anticipate risks and "look around the corner." The ideal candidate thrives in a fast-paced, dynamic environment that demands critical thinking, deep-dive analysis, and the ability to manage competing priorities with exceptional attention to detail. They bring a genuine passion for delighting customers, collaborating across teams, and continuously raising the bar - always seeking opportunities to refine processes, close gaps, and deliver more impactful products.

Key Responsibilities

• Collect, analyze, and interpret complex data with a strong understanding and application of analytical techniques.
• Proactively identify and analyze relevant threats and trends and produce written strategic analysis, oral briefs, and tactical/investigative assessments in a cohesive and concise format to serve customers across business lines.
• Engage with internal customers to understand their priorities and translate the requirements into solutions.
• Identify new solutions, methodologies, including using AI, to help improve information collection and reporting. This includes the creation of maps or other visuals and tools to support the team's deliverables.
• Perform thorough quick-turn and deep dive open-source investigations and monitoring.
• Support business continuity, crisis, and security management teams, including as needed outside typical work hours during security incidents and emerging crises.

Requirements & Tech Stack

• Experience handling confidential information.
• English-language communication skills, both written and verbal.
• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field.

Qualifications

• Master's degree or equivalent, or experience in a professional field or military.