Imaging Patient Assistant

About the Role

The Imaging Patient Assistant supports the Imaging department with patient transport, preparation of exam rooms prior to, during and following imaging procedures, and/or through performing clerical, film, and picture archiving and communication system (PACS) management support functions. This role may also perform front desk responsibilities if department needs require.

Key Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Greets patients and visitors and responds to routine requests for information, reports or film loans.
• Answers telephone, screens calls, schedules patient appointments, and takes messages.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request.
• Files, retrieves, and releases health information records and films.
• Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Assists with the screening and documentation of MRI implants.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.

Requirements & Tech Stack

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire.
• Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.
• Competent in IV insertion and venipuncture.
• Excellent communication skills.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Ability to follow directions and work well both independently and with technologists, physicians, and patients.

Qualifications

• No experience required.
• Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret appropriate information to identify each patient's requirements relative to his/her age-specific needs.