Community Engagement Specialist

Wendover Management

About the Role

Join Wendover as a Part-Time Community Engagement Specialist, focused on supporting a thriving community and shaping exceptional resident experiences. This role is at the heart of creating a vibrant and welcoming community environment.

Key Responsibilities

• Assist with leasing and renewal activities, including tours, applications, documentation, and follow-up.
• Collaborate with the Community Manager and Assistant Manager to plan and execute resident events, engagement efforts, and referral programs.
• Coordinate concierge services, resident requests, and third-party vendors to enhance the resident experience.
• Manage the community activity calendar, track participation, and foster partnerships with local organizations.
• Ensure community spaces and model units meet high standards of quality, cleanliness, and presentation.
• Assist with administrative tasks such as answering phones, recordkeeping, and resident communication.
• Uphold a safe, respectful, and service-oriented environment for residents, team members, and guests.
• Work collaboratively across teams and contribute to a positive, respectful community environment.
• Embrace a shared responsibility culture for safety, service, and success.

Requirements & Tech Stack

• High school diploma or equivalent.
• Experience in property management, leasing, or customer service preferred.
• Proficiency with Microsoft 365, property management systems, and social platforms like Meta, TikTok.
• Exceptional communication and interpersonal skills.
• Highly organized with strong time management abilities.
• A service-first mindset and the ability to collaborate.
• Professional presence, adaptability, and a proactive attitude.
• A strong sense of pride in your work and a heart for service.
• A keen eye for detail and a proactive mindset toward safety and presentation.
• Promote a collaborative culture rooted in respect, ownership, and accountability.

Working Conditions & Expectations

• This is a part-time (20 hours per week), on-site role.
• Requires physical stamina, agility, and attention to detail.
• Frequent interaction with residents, teammates, vendors, and prospects.
• Position requires walking the property regularly, entering units, and supporting team members.
• May involve lifting marketing materials or light office supplies (up to 25 lbs.).
• Dress code is professional and consistent with Wendover's brand.
• Must maintain confidentiality, discretion, and professionalism.
• Reliable transportation and ability to travel locally for errands or marketing drops may be occasionally required.