Sales SDR/BDR, Inbound & Outbound Sales

About the Role

Sterling Printing is seeking a motivated Sales Development Representative (SDR/BDR) to join their growing team. This role is ideal for recent college graduates or early-career professionals eager to build a career in sales. The company is focused on attitude, work ethic, and potential over years of experience.

Key Responsibilities

• Manage and respond to inbound sales inquiries from prospective and existing customers.
• Connect with customers via phone and email to understand their needs, timelines, and budgets.
• Qualify inbound leads and identify opportunities for new business.
• Proactively prospect potential customers through outbound calls, emails, and follow-ups.
• Follow up consistently with leads, open quotes, and prospective customers to move opportunities forward.
• Work closely with sales, estimating, design, and production teams to coordinate customer requests and pricing.
• Help prepare and communicate quotes, and close straightforward sales opportunities.
• Identify opportunities to upsell, cross-sell, and expand existing customer relationships.
• Maintain accurate, organized records of customer conversations, lead activity, and next steps.
• Meet individual activity, lead-conversion, and sales performance goals.
• Deliver an exceptional customer experience through responsiveness, professionalism, and follow-through.

Requirements & Tech Stack

• Hungry & Driven: Ambitious, competitive, motivated by results, excited about earning commission, and enjoys the sales process.
• Highly Organized: Detail-oriented, takes great notes, manages multiple opportunities, and ensures follow-through.
• Proactive & Resourceful: Takes initiative, moves quickly, problem-solves, and is self-directed.
• Strong Communicator: Personable, confident on the phone, and comfortable building customer relationships.
• Coachable: Eager to learn, receptive to feedback, and interested in developing sales skills.
• Accountable: Takes ownership of responsibilities and consistently follows through on commitments.

Qualifications

• Previous experience in sales, business development, customer service, or account management is preferred but not required. The company is open to candidates early in their career who demonstrate the right attitude, work ethic, and potential.
• Experience in printing, promotional products, apparel, or related industries is a plus but not required. The company is happy to train individuals with the right personality, drive, and willingness to learn.