Catering Sales Executive

About the Role

The Hoxton, Bangalore is seeking a Catering Sales Executive to join their dynamic team for The Hoxton Bengaluru City. This is an opportunity to be part of a new hospitality concept in Bangalore, contributing to the launch of The Hoxton's first neighbourhood hotel in Asia.

Key Responsibilities

• Manage the meetings and events enquiry process from start to finish, including answering calls and emails, sending proposals, converting enquiries, and guiding events through planning and logistics before handover to operations.
• Negotiate meeting & events rates with clients to achieve hotel revenue targets, in line with selling guidelines.
• Follow up with clients post-event to gather feedback and secure repeat business.
• Cross-sell global Hoxton and Ennismore properties to maximize revenue opportunities across corporate segments.
• Ensure Opera Sales is up to date by inputting new enquiries.
• Prepare and distribute function sheets weekly and present them in the weekly operations meeting.
• Conduct property show rounds.
• Build strong client relationships for repeat business, proactively contacting repeat clients and tracking year-on-year trends.
• Coordinate booked meeting & event business activities with other departments, ensuring client expectations are met through effective team communication.
• Maintain excellent Hoxton product and brand knowledge and upsell where possible.
• Complete daily, weekly, and monthly administration accurately, ensuring all groups have necessary documentation on file.
• Support the sales team with in-house marketing activities, familiarisation trips, client hospitality evenings, presentations, show rounds, and promotional activities.

Qualifications

• Passion for hospitality.
• Ability to make a positive impact and leave memorable experiences for guests.
• Team player attitude, willing to help and get things done.
• Desire to challenge the norm and try new things.
• Passionate about hotels and specialize in groups & events at an executive level.
• Highly organized with the ability to multi-task, prioritize, and adapt to changing demands.
• Excellent interpersonal skills, adept at building strong and lasting relationships.