Property Adj-Trainee

About the Role

As a Property Adjuster Trainee, you will learn from industry experts and build a foundation for success in property claims. This is a field role where you will gain hands-on experience, develop essential skills, and contribute to restoring lives and communities.

Key Responsibilities

• Resolves claims by investigating losses and negotiating settlements under direct supervision.
• Examines claims forms, policies, endorsements, client instructions, and other records to determine coverages.
• Shadows adjusters in claims investigation, assists by obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Sets loss reserves with approval of client and management.
• Prepares reports by collecting and summarizing information required by client, local, state, and federal government, and by Crawford.
• Settles claims by determining insurance carrier's liability, client's instructions, and authority levels required; obtains demands and makes offers to claimants, issues settlement checks, makes filings with regulatory agencies, disposes of salvage, and pursues subrogation when appropriate.
• Controls claims costs.
• Maintains expected caseload.
• Maintains professional and technical knowledge through continuing education.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Reviews and approves reports on losses exceeding $10,000.
• Creates day-to-day agenda with assistance from manager/supervisor.
• Conducts roof inspections as needed.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Requirements & Tech Stack

• College degree or an equivalent combination of education and experience.
• Completion of Crawford and Company basic property class, and/or continuing education required for advancement.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Solid time management skills and organizational ability.
• Strong interpersonal skills.
• Ability to handle challenging situations and people with tact and diplomacy.
• Outside adjusters must have a valid driver's license.
• Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required.
• Depending on caseload, may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.

Qualifications

• College degree or an equivalent combination of education and experience.
• Completion of Crawford and Company basic property class, and/or continuing education required for advancement.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Solid time management skills and organizational ability.
• Strong interpersonal skills.
• Ability to handle challenging situations and people with tact and diplomacy.
• Outside adjusters must have a valid driver's license.
• Must complete continuing education requirements as outlined by Crawford Educational Services.
• A variable schedule including on-call may be required.
• Depending on caseload, may be required to work beyond normal business hours when necessary.
• Travel may be required during/outside of normal business hours when necessary.