Detailer (flat rate) 450545

About the Role

Flat Rate Detail Shop Position(s) Available.

Key Responsibilities

• Maintain the facilities of the store to produce high quality service.
• Ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees, and quick response to all customer inquiries and/or complaints, establishing conclusions in a timely manner.
• Driving, detailing, and cleaning vehicles.
• Use manual dexterity and bodily coordination to perform an array of tasks, including washing the exterior of vehicles using various cleaning solutions.
• Wax and buff vehicles using cloths and buffing machines.
• Vacuum interior of automobiles to remove dirt and debris.
• Clean upholstery and surfaces.
• Use air compressors and cloths to dry surfaces and apply preservation chemicals to surfaces for protection against spots and stains.
• May be required to use different types of dyes, paints, and waxes to protect the leather or fabric of vehicles.
• May also be required to clean and remove grease on engines or engine compartments.
• Must be flexible and willing to carry out additional duties as assigned by management due to operational needs.

Working Conditions

• This physically demanding position requires frequent movement; i.e., bending, lifting, reaching, squatting, and getting into and out of various vehicles repeatedly during the work shift.
• May require completion of work outdoors and under varying climate conditions.
• Will work with and move numerous vehicles during the course of the working day.
• Use of safe and OSHA approved waxes and cleaners such as, window cleaner, tar remover, tire shine, etc.
• Frequent and continual flexing of spine, hands, wrists, and fingers.
• Occasional pushing, pulling, lifting, or carrying of up to 50 lbs.
• Constantly receiving detailed information through oral communication.
• Clarity of vision and hearing.
• Ability to distinguish small imperfections in your work, such as, streaks left on windows, smudges on windows or painted surfaces, areas of missed vacuuming, etc.
• Ability to quality inspect your work as well as that of other team members.
• Work with a sense of urgency that demonstrates the value placed on customers' time.
• Strict adherence to uniform and grooming standards.

Requirements & Tech Stack

• Flat rate compensation.
• Manual dexterity and bodily coordination.
• OSHA approved waxes and cleaners.

Qualifications

• A team player focused on providing exemplary customer service and performing well in a fast-paced work environment.
• Detail Specialist 1: Some experience.
• Detail Specialist 2: 2 plus years of experience.
• A valid driver's license and a good driving record.
• Ability to learn quickly.
• Ability to work as part of a team.
• Ability to read and comprehend instructions.
• Desire to treat each customer’s personal vehicle with great care and respect.
• Willingness to come to work on time and stay on task when on the clock.
• Ability to drive both automatic and manual shift vehicles.
• Availability to work Saturday or Sunday and holidays as deemed necessary to meet production needs.
• Commitment to report to work on time and stay on task during shift.