Cold calling

About the Role

Pro Global Marketing USA is a growing marketing services company focused on helping clients expand their customer base and increase sales through targeted outreach and lead generation. The organization operates with a strong emphasis on measurable results, clear communication, and professional client service. Team members collaborate remotely, using modern tools and processes to support campaigns across various industries. Pro Global Marketing USA values reliability, performance, and a commitment to continuous improvement, offering opportunities to build skills and advance within the company.

This is a full-time, remote Cold Calling role responsible for generating and qualifying leads, scheduling appointments, and supporting sales activities.

Key Responsibilities

• Making outbound calls to prospective customers.
• Following scripted and unscripted conversations.
• Clearly presenting product or service benefits.
• Recording call outcomes.
• Updating CRM or tracking systems.
• Sharing feedback on lead quality and customer responses with the team.
• Meeting daily and weekly call targets.
• Following compliance and data privacy guidelines.
• Maintaining a professional, courteous approach in every interaction.
• Collaborating with supervisors and colleagues to refine calling strategies and improve conversion rates.

Requirements & Tech Stack

• Ability to use CRM systems or call tracking tools.
• Proficiency with standard office and communication software.
• Reliable internet connection.
• A quiet, professional remote work environment suitable for phone-based work.

Qualifications

• Strong verbal communication skills, including clear speaking, active listening, and the ability to handle objections and questions confidently.
• Basic sales and customer service skills, such as building rapport quickly, identifying customer needs, and encouraging interest or commitment.
• Comfort with high-volume outbound calling, including resilience, persistence, and the ability to stay motivated when facing rejection.
• Strong time management and self-organization skills, with the ability to follow schedules and meet productivity targets.
• Previous experience in telemarketing, cold calling, call center work, or inside sales is preferred but not strictly required.
• High school diploma or equivalent.
• Additional education or training in sales, marketing, or communication is an advantage.