Cybersecurity Field Engineer

About the Role

Emerson’s Power and Water Solutions team is seeking a Cybersecurity Field Engineer based at their headquarters office in Cranberry Twp, PA. This role is crucial in protecting critical infrastructure within the power and water industries. The engineer will perform cybersecurity engineering functions related to the installation, service, and maintenance of Emerson’s cybersecurity products.

Key Responsibilities

• Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort.
• Analyze and solve engineering problems associated with our cybersecurity systems.
• Assist in carrying out complex engineering assignments under the direction of more senior field engineers.
• Develop and maintain good customer relationships with a focus on delivering total customer satisfaction.
• Participate in the writing, review, and revision of field-related and/or operational procedures.
• Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation.
• Provide complete and timely reports on all activities, emphasizing problems encountered, services rendered, and customer reaction to the supplied product and services.

Requirements & Tech Stack

• Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience.
• 0-2+ years of relevant experience.
• Ability to travel up to 80% of the time.
• Strong communication and customer service skills.
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications

• 5+ years of relevant experience.
• CCNA, GICSP, or equivalent certification.
• Experience working in the industrial control system (ICS) industry.
• Exposure to cybersecurity principles or related coursework.