Overnight Valet Services Agent
Crescent Hotels & Resorts
Honolulu, HIFresher1h agovia LinkedIn
About the Role
Join our Guest Services team and help create exceptional arrival and departure experiences for every guest. In this dynamic role, team members perform a combination of valet, bell, and door attendant responsibilities, rotating between positions based on operational needs.
Key Responsibilities
- Greet guests upon arrival and departure
- Park and retrieve guest vehicles safely and efficiently
- Assist guests with luggage and personal belongings
- Open doors and provide directional assistance as needed
- Maintain a professional appearance and positive attitude
- Provide information regarding hotel amenities and local attractions
- Maintain cleanliness and organization of work areas
- Communicate effectively with team members and management
- Follow all safety and vehicle handling procedures
- Support restaurant valet operations
Requirements & Tech Stack
- Strong customer service and communication skills
- Professional, friendly, and polished demeanor
- Valid driver’s license with a clean driving record (required for valet duties)
- Ability to safely operate both automatic and manual transmission vehicles (preferred)
- Ability to stand, walk, and remain active for extended periods
- Ability to lift, carry, and transport luggage and guest items (up to 50 lbs)
- Comfort working indoors and outdoors in all weather conditions
- Flexible availability, including nights, weekends, and holidays
- Ability to work efficiently in a high-volume, fast-paced environment
- Team-oriented mindset with a willingness to assist in multiple service areas