Technical Specialist

Noventiq India is hiring a Technical Specialist in Mumbai, Maharashtra, India.

Key Responsibilities

• Administer Microsoft Intune/UEM for Windows endpoints, including device enrollment, configuration profiles, compliance policies, Settings Catalog, endpoint security, and CIS Benchmark security hardening.
• Perform device-level troubleshooting for Intune policy application failures, CSP/registry validation, MDM synchronization, policy conflicts, Event Viewer logs, and Group Policy dependencies.
• Package, deploy, and troubleshoot large application packages exceeding 50 GB using Intune Win32 applications, including detection rules, prerequisites, pilot deployments, and application failure analysis.
• Troubleshoot application delivery issues involving SharePoint and network shares, permissions, DNS, firewall/proxy restrictions, network reachability, content downloads, and endpoint connectivity.
• Develop, troubleshoot, and deploy PowerShell scripts and Intune Remediations for endpoint detection, automated remediation, and proactive issue resolution.
• Manage Microsoft Entra ID, Windows Autopilot, BitLocker encryption, browser policies, device compliance, and Windows 10/11 endpoint configurations.
• Manage Windows patching through Intune, including Update Rings, Quality Updates, Feature Updates, deployment schedules, exclusions, and compliance reporting.
• Investigate failed or pending patches, policy conflicts, update errors, and compliance gaps to improve overall Windows endpoint patch compliance.
• Support endpoint dependencies involving Active Directory, DNS, DHCP, NDES, PKI, Certificate Authority (CA), NAC, and certificate-based authentication.
• Support Windows, macOS, and iOS device management, including MDM/MAM, device enrollment, application deployment, security configurations, and compliance policies.
• Troubleshoot IT/OT networking issues related to network segmentation, NAC, DNS/DHCP, firewall/proxy restrictions, endpoint communication, and network reachability.
• Collaborate with Network, Security, AD, PKI, Firewall, Server, Application, OT, and L3 teams to resolve complex endpoint management, policy, application deployment, authentication, and connectivity issues.
• Maintain endpoint management documentation, troubleshooting records, deployment reports, and compliance status updates.

Requirements & Tech Stack

• Hands-on experience in Microsoft Intune/UEM administration and Windows 10/11 endpoint management.
• Experience in Intune policy troubleshooting, application packaging and deployment, endpoint security hardening, and Windows patch management.
• Practical experience with PowerShell scripting and Intune Remediations for endpoint detection, troubleshooting, and remediation.
• Experience deploying and troubleshooting large application packages exceeding 50 GB through Intune.
• Working knowledge of Microsoft Entra ID, Windows Autopilot, BitLocker, Active Directory, DNS, DHCP, PKI, NDES, Certificate Authority (CA), and Network Access Control (NAC).
• Understanding of Windows, macOS, and iOS device management, including MDM/MAM, enrollment, application deployment, security policies, and compliance.
• Knowledge of IT/OT networking, network segmentation, firewall/proxy restrictions, and endpoint connectivity troubleshooting.
• Experience coordinating with Network, Security, AD, PKI, Firewall, Server, Application, OT, and L3 support teams to resolve complex technical issues.

Qualifications

• Bachelor’s degree or equivalent qualification in Computer Science, Information Technology, or a related field.
• Relevant technical certifications in Microsoft Intune, Microsoft 365, Windows Endpoint Management, or Microsoft Entra ID are preferred.