International Voice support
Firstsource
Bengaluru0–5 yrs1h agovia Naukri
Walk-in drive · 26 to 30 Oct · 11.00 AM - 2.00 PM
Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka - 560037 29AAACI8904N1Z2 Map
About the Role
Firstsource Solutions Limited is hiring for International Voice Support for a UK Process.
Job Highlights
- Process: International Voice Support
- Shift: UK Rotational Shifts
- Weekly Offs: Rotational
- Cab Facility: Two-way cab provided
- Incentives: Unlimited performance-based incentives
Qualifications
- 10th Pass / 12th Pass / Graduates
- B.E, B.Tech, B.Sc, Post-Graduation
Requirements & Tech Stack
- Fluent English communication skills are mandatory.
- Must be comfortable working in UK rotational shifts and rotational weekly offs.
- Bring the original physical copy of any identification documents for verification.
- Candidates who attended an interview within the last 30 days are not eligible.
Key Responsibilities
- Handle customer calls professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain high customer satisfaction.
- Meet process quality and performance targets.
Experience
- Freshers and experienced candidates are eligible.
- Freshers with good communication skills can apply.
- Note: The text states "Freshers are not eligible" and "Freshers and experienced candidates are eligible" and "Freshers with good communication skills can apply." Due to this contradiction, all eligibility statements regarding freshers are included.