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Operation Executive
Travelscapes
Gurugram, Haryana, India1h agovia LinkedIn
Company: Travelscapes
About the Role
- Full-time, on-site position based in Gurugram.
- Focuses on coordinating end-to-end travel operations.
Key Responsibilities
- Coordinate booking of flights, hotels, and ground transport.
- Manage travel itineraries.
- Handle customer queries.
- Communicate with vendors and partners.
- Monitor reservations.
- Ensure accurate documentation of bookings and payments.
- Track trip status.
- Resolve operational issues.
- Collaborate with sales and customer service teams.
- Maintain high standards of service.
- Meet timelines.
- Support continuous improvement in operational processes.
Requirements & Tech Stack
- Travel booking tools
- Reservation systems
- Common office software (e.g., MS Office, email, spreadsheets)
Qualifications
- Strong organizational and coordination skills.
- Ability to manage multiple bookings and itineraries simultaneously.
- Effective communication and interpersonal skills.
- Attention to detail and accuracy in handling travel documentation, payments, and reports.
- Problem-solving skills.
- Ability to respond quickly to changes, cancellations, and customer requests.
- Prior experience in travel operations, hospitality, or tourism services is preferred.
- Ability to work on-site in Gurugram and manage a full-time schedule.
- Bachelor’s degree or diploma in Travel & Tourism, Hospitality Management, Business, or a related field is beneficial.