Patient Support Assistant

Job Title: Patient Support Assistant

About the Role

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Key Responsibilities

• Patient Care (40%):

• Performs and/or assists the patient with activities of daily living (e.g., bathing, grooming, eating, walking).

• Maintains environmental cleanliness and safety of patient rooms, unit, and equipment.

• Provides assistance to patients, visitors, and nursing personnel in the assigned unit.

• Maintains flexibility to help other departments with patient care as needed.

• Assists in creating the ideal patient experience through respectful and compassionate relationships.

• May serve as a patient safety champion.

• May assist in telemetry cardiac monitoring, recognizing life-threatening arrhythmias and communicating immediately to a licensed clinician.

• May act as a transporter for the assigned nursing unit.

• Runs errands to pick up or deliver items for patient care.

• Delegated Nursing Tasks (40%):

• Performs delegable nursing tasks delegated by the Registered Nurse. These tasks include those that can be performed without judgment based on nursing knowledge, have predictable results, can be performed safely with exact directions, do not require complex observations or critical decisions, do not require assessment, and have minimal life-threatening consequences if performed improperly.

• Performs basic nursing care duties as directed by the RN, including:

• Waived testing (fingerstick glucose, urine dipstick, occult fecal).

• Non-sterile specimen collection.

• Nasogastric tube care.

• 12-lead EKG.

• Simple clean, non-sterile dressing changes.

• Accurately collects data (height, weight, vital signs, intake, output) and records it on the appropriate documentation form.

• Competent in the use of portable technology (handheld wireless devices) for measurement and documentation of intake/output, vital signs, and point-of-care testing.

• Reports patient observations and concerns to the Registered Nurse.

• Support Services (20%):

• Assists hospital visitors and staff with information needs.

• May utilize wireless devices and technology for healthcare coordination (scheduling, flowchart documentation, nutrition service ordering).

• May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants.

• Maintains supplies and equipment necessary for patient care operations.

• Secures and handles appropriate supplies, medications, and lab specimens.

Requirements & Tech Stack

• High School Diploma or GED.
• Competent in the use of portable technology, using handheld wireless devices for measurement and documentation.
• Experience with point-of-care testing (e.g., fingerstick glucoses, urine dipstick).
• Experience with telemetry cardiac monitoring (may assist).

Qualifications

• Minimum Qualifications:
• High School or GED.
• Note: 16- and 17-year-old individuals without a high school diploma or GED will be considered only if they have a valid work permit.
• Note: 18-year-old individuals enrolled in high school do not need a high school diploma/GED/work permit to be considered.

Additional Information

• Work Shift: Night
• Scheduled Weekly Hours: 36
• Department: Surgical Unit 1