Busser
The Cheesecake Factory
About the Role
Our Bussers set the stage for a memorable dining experience by keeping our dining rooms sparkling clean, organized, and ready for every guest. As part of our high-volume, full-service restaurant team, you’ll move with speed, efficiency, and a sense of urgency to clear and reset tables for service. As a Busser, you’ll support servers, bartenders, and hosts to ensure every guest feels welcomed and cared for from start to finish.
Key Responsibilities
- Clear tables quickly with attention to detail, removing dishes, glassware, and cutlery
- Reset tables with clean silverware and plateware, maintaining consistent presentation
- Provide friendly, attentive service that creates a welcoming experience for every guest
- Demonstrate strong teamwork by supporting servers and bartenders with pre-bussing, refilling beverages, and guest requests
- Perform dining area maintenance, including cleaning floors, sweeping and mopping as needed
- Complete station setup and breakdown, stocking duties, and closing tasks, ensuring cleanliness and sanitation
- Sort and pre-sort dishware and utensils to support efficient operations
- Follow instructions with accuracy and ownership
- Work efficiently with speed and consistency in a fast-paced environment
- Communicate clearly and accurately with the front-of-house team to support a positive guest experience
Requirements & Tech Stack
- Must be at least 18 years old
- Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
Qualifications
- Previous restaurant, hospitality, or food service industry experience preferred
- Familiarity with bussing, bar backing, food running, hosting or server assistant duties, a plus
- Demonstrated commitment to providing a friendly and positive guest experience
- Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction
- Team player with strong communication and guest service skills
- Organized, adaptable, and able to multitask effectively
- Work well under pressure with a positive, patient attitude
- Compensation Range: $6.05 - $15.92 / Hour (This Position Earns Tips)