Delivery Specialist
O'Reilly Auto Parts
Fairfield, CAFresher1h agovia LinkedIn
About the Role
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.
Key Responsibilities
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
- Keep vehicles clean and maintained.
- Complete daily vehicle inspections prior to operating.
- Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
- Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slips.
- Communicate any problems or special needs from customers to store management.
- Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
- Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
- Clock in/out according to company policy.
- Additional duties may be assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders.
- May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates (e.g., phones, sales and service).
Requirements & Tech Stack
- Company vehicles
- Delivery fleet management hand-held devices
- Alphanumeric sequence matching
- Strong interpersonal communication skills
- Adaptability to changing delivery situations
- State driver's license
Qualifications
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must meet company mandated driving eligibility requirements.
- Familiarity with automotive parts is desired.
- Ability to operate other light store equipment is desired.
- Fluency in multiple languages (Spanish is highly desired).