Public Outreach Specialist I, ANS

Accenture

Los Angeles, CA4h agovia LinkedIn

About the Role

Accenture Construct is seeking a Public Outreach Specialist I to help deliver critical infrastructure projects. You will be instrumental in managing stakeholder engagement and communications for ATMP Roadways and Enabling Projects, ensuring communities are informed and involved.

Key Responsibilities

  • Assist in implementing stakeholder engagement and communications plans for ATMP Roadways and Enabling Projects.
  • Track and respond to public inquiries, comments, complaints, and information requests, escalating issues when necessary.
  • Prepare and distribute traffic advisories, construction notices, project updates, community notifications, and stakeholder correspondence.
  • Maintain stakeholder contact databases, distribution lists, communication records, outreach logs, and engagement databases.
  • Develop presentations, fact sheets, FAQs, meeting notices, stakeholder updates, and other informational materials.
  • Coordinate logistics for public outreach events, open houses, workshops, community meetings, stakeholder briefings, and media events.
  • Support website updates, document uploads, social media content preparation, scheduling, graphics coordination, and monitoring.
  • Coordinate meeting schedules, agendas, sign-in sheets, meeting summaries, and the distribution of project information to internal teams and external stakeholders.
  • Support contractors and consultants in following approved communication protocols and assist with field outreach at project sites and community events.
  • Monitor project activities and community concerns, prepare outreach reports and communication metrics, and provide updates to the Public Information Specialist II.
  • Work onsite at client sites to enable delivery and cultivate client relationships.
  • May be required to work evenings, weekends, or extended hours to support outreach events and project milestones.

Requirements & Tech Stack

  • Onsite at client site.
  • May be required to work evenings, weekends, or extended hours.

Qualifications

  • Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
  • Relevant certifications in communications, public engagement, marketing, or project management are desirable.

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