Membership Sales Representative

About the Role

The Membership Sales Representative position is an entry-level opportunity within the Miami Marlins’ eight- to twelve-month Inside Sales training and development program, beginning in January 2027. This role focuses on generating revenue through selling season ticket memberships, group tickets, suites, and premium seats.

Key Responsibilities

• Sell new season ticket Memberships, group tickets, premium seats, and luxury suites.
• Meet or exceed annual and monthly sales goals.
• Meet or exceed daily activity metrics including outbound calls per day and face-to-face meetings at the ballpark.
• Proactively seek new leads through referrals and networking.
• Meet with prospective ticket buyers at sales prospecting events.
• Maintain accurate and detailed records of all current clients and prospects using a CRM system.
• Provide excellent customer service to prospects and current clients over the phone and at games.
• Support gameday initiatives and collaborate with the Ticket Sales & Service team.

Requirements & Tech Stack

• Strong organizational, time-management, verbal and written communication, and problem-solving skills.
• Ability to function in a fast-paced environment, handle multiple projects simultaneously, and adhere to deadlines.
• Coachable and possess a positive attitude.
• Comfortable making cold calls on the phone.
• Ability to maintain a flexible work schedule (holidays, weekends, evenings) and the majority of Marlins home games.
• Comfortable making face-to-face sales presentations.
• Highly self-motivated and have a desire to excel in sales.
• Deliver exemplary customer service.
• Proficient computer skills including Microsoft Office.
• Experience with Tickets.com, ProVenue (ticketing system), and Salesforce is a plus.

Qualifications

• Bachelor’s degree from an accredited college or university.