Vocational & MD Training Intern

About the Role

Interns will gain knowledge and experience through exciting and real-life learning opportunities. Interns must work in accordance with DTNA’s core values of passion, respect, integrity and discipline. Internship positions can be located at various DTNA locations across the US. We are looking for high performing and motivated individuals in various areas within DTNA organizations. DTNA internships begin each summer in May or June. Interns in this role may have the opportunity to transition into a full-time position subject to manager evaluations and business availability.

The Vocational Training Intern is a member of the Vocational & MD Marketing and Strategy team focused on optimizing training for internal stakeholders, Dealers, and TEMs, supporting both Freightliner and Western Star brands. The primary objective of this position will be to assist with content creation, implement communication strategy, and support all training methods related to Vocational & MD products. This position will work closely with Product Marketing, Field Sales, and other DTNA Training Managers to provide a superior Customer Experience.

Key Responsibilities

• Assist in development and execution of strategies to effectively train key stakeholders – dealer sales teams, DTNA sales teams, truck equipment manufacturers (TEMs) – on features and benefits of Freightliner and Western Star vocational products, spec’ing for target vocational segments, features and tools for truck equipment upfit and truck selling skills
• Assist monthly newsletter content timeline and development with key stakeholders
• Assist in generation of story boards, scripts and other assets for online training modules with Subject Matter Experts
• Build online training modules with Articulate software and upload on the Learning Management System (LMS)
• Assist in DTNA sales and dealer training ride & drive events to drive hands-on product engagement
• Bring fresh perspective on software tools and platforms to drive continuous improvement for the Training team
• Lead and support efforts to foster an inclusive and welcoming workplace culture where everyone belongs

Requirements & Tech Stack

• Must be currently enrolled in a Bachelor’s program or higher from an accredited college/university OR have recently graduated within 1 year of the position start date (May/June).
• Must be pursuing a degree in Marketing, Digital Marketing, Graphic Design, Digital Media / Design, Business Administration, Communications or related field.
• Experience with graphic design, video editing, digital content creation, or related creative tools through coursework, projects, internships, or extracurricular activities.
• Solid organizational skills
• Strong oral and written communication skills
• Creative mindset
• Interpersonal skills and ability to work in a team environment
• Demonstrated curiosity, initiative, and a willingness to learn across a variety of projects and business functions.
• Strong creative thinking and problem-solving skills with the ability to develop innovative ideas and approaches.

Exceptional Candidates Might Have

• Preferred interest or experience with digital tools, including Canva, Adobe Premier Pro, Adobe Photoshop, Articulate

Location & Schedule

• Location: Fort Mill, SC US
• Relocation assistance available when the selected candidate meets eligibility criteria.
• Schedule Type: Hybrid (4 days per week in-office / 1 day remote).

Compensation

• Salary placement is determined by your anticipated graduation year and ranges between $21 - $29 per hour.

Benefits

• Professional development and networking events, including resume reviews/mock interviews
• Housing and transportation stipend
• Employee resource groups
• Event ticket offering (based on corporate availability)
• Company social events