HR Support Associate

About the Role

The HR Support Associate provides support and coordination for HR department processes and programs.

Key Responsibilities

• Support the processing and tracking of unemployment claims.
• Coordinate and resolve general inquiries assigned to the Employee Relations & HR Business Partner for emergent calls and service requests.
• Support the department with scheduling organizational and training sessions, and attendance tracking in Workday.
• Organize and coordinate New Leader Orientation, including scheduling rooms, sending invites, ordering lunch, preparing participant materials, and capturing attendance in Workday.
• Contribute to the continuous and annual review and updates of materials for New Employee Orientation, New Leader Orientation, and Follow-up Orientation.
• Facilitate presentations and trainings as needed.
• Coordinate, arrange, and monitor regulatory compliance tasks, including WV Cares and PA fingerprinting requirements.
• Stay informed about changes in labor laws and regulations and assist in ensuring HR practices comply with legal requirements.
• Assist the HR team in executing system initiatives and handling special projects.
• Assist with investigatory interviews as necessary.
• Handle routine employee inquiries and issues, providing information and guidance on HR policies, procedures, and programs.
• Ensure accurate and up-to-date documentation of employee records, ensuring compliance with company policies and legal requirements.
• Assist in the administration of performance management processes, including documentation, tracking performance reviews, and providing support to managers and employees.
• Compile and analyze HR data for reporting purposes, helping to identify trends and areas for improvement.
• Provide support to department leaders in scheduling meetings, calendar management, and department organizational duties.
• Serve as department time administrator.
• Order supplies as needed.
• Reconcile credit card accounts.
• Process departmental invoices.
• Participate in and support employee engagement initiatives and events.
• Perform other duties as assigned.

Requirements & Tech Stack

• Microsoft Office including Excel, Word, Outlook, PowerPoint.
• Workday
• WV Cares
• PA fingerprinting

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.
• OR Associate’s degree in Human Resources, Business Administration or related field and two (2) years of HR support experience.
• OR High School diploma and five (5) years of HR support experience.
• HR Generalist/support experience is preferred.

Skills and Abilities

• Ability to organize and prioritize multiple projects.
• Ability to communicate both orally and in writing in a clear and concise manner.
• Strong analytical and problem-solving skills.
• Ability to maintain a high level of confidentiality.
• Ability to interface with management and employees at all levels of the organization.

Physical Requirements

• Extended periods of sitting.
• Extended periods of computer usage.
• Required to walk to various areas throughout the departments or medical complex, potentially using elevators and/or stairs.

Working Environment

• Standard, high volume office environment.