Transport Scheduler

About the Role

An exciting career awaits you at MPC. We’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Key Responsibilities

• Processes incoming order requests from customers for fuel deliveries.
• Provides customers with delivery status updates and delivery time estimates.
• Monitors scheduling database to ensure information is available for accurate forecasting of deliveries.
• Oversees delivery schedules to ensure timely execution and optimal inventory levels at sites.
• Provides support to internal and external customers.
• Responds to customer requests for delivery information and investigates customer delivery complaints.
• Maximizes the profitability of company fleet assets by maximizing loaded miles, payload, and equipment utilization.
• Optimizes routes and creates delivery schedules that produce the safest, most efficient, and cost-effective logistical solutions.
• Manages the delivery process to ensure deliveries are made in accordance with Fuel Transportation Agreements and customer delivery requirements.
• Ensures adequate trucking resources are available to meet customer demand and that carrier sourcing obligations are adhered to.
• Processes incoming calls regarding delivery incidents and communicates vital information to key stakeholders for incident response.
• Participates in the investigation of product quality inquiries and delivery shortages.
• Assists with reconciliation and research of deliveries and fuel inventories.
• Provides instructions to carriers to resolve delivery issues and participates in root cause reviews of delivery issue investigations.
• Escalates unplanned supply disruption and terminal issues and communicates the resolution to carriers.
• Works with carriers, schedulers, and loading terminals to investigate and resolve loading issues.
• Provides notice to carriers of planned terminal and site downtimes.
• Performs analyses to ensure products are sourced properly and that contract obligations are fulfilled.

Requirements & Tech Stack

• High School Diploma/GED required.
• Undergraduate degree in Logistics, Business, or Analytics preferred.
• Minimum 1 years of internal Transport Scheduling experience needed to apply (for Support Level 4).

Qualifications

• Support Level 1 (S1): 0-1 years of related experience.
• Support Level 2 (S2): 1-2 years of related experience.
• Support Level 3 (S3): 2+ years of related experience.