General Clean Housekeeper

About the Role

This is a Full Time, Non-Management position at Marriott International.

Position Summary

Perform scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces. Tasks include flipping/inspecting mattresses, box springs, and assembling bed frames; vacuuming behind and underneath furniture; spot cleaning carpets and upholstery; dusting; touch-up painting and furniture. Ensure all necessary hardware and appliances are present and in working order, replace light fixtures, and inspect/repair grout and caulking. Maintain, repair, and clean all guest rooms according to property procedures and standard guidelines. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. General cleaning of all guestroom surfaces includes tub, wall tile, hard floors, walls, windows, and mirrors. Report serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Follow all company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications. Adhere to all company policies and procedures, maintain a clean and professional appearance, protect company assets, and ensure confidentiality. Welcome and acknowledge all guests, anticipate and address service needs, and develop positive working relationships to support team goals. Ensure adherence to quality expectations and standards.

Key Responsibilities

• Perform scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces.
• Flip/inspect mattresses, box springs, and assemble bed frames.
• Vacuum behind and underneath furniture.
• Spot clean carpets and upholstery.
• Dust surfaces.
• Perform touch-up painting and furniture touch-ups.
• Ensure hardware and appliances are present and in working order.
• Replace light fixtures.
• Inspect and repair grout and caulking.
• Maintain, repair, and clean all guest rooms according to procedures and guidelines.
• Perform minor repairs (e.g., tighten toilet seats, change light bulbs, patch wall holes).
• Clean guest room surfaces (tub, wall tile, hard floors, walls, windows, mirrors).
• Report serious maintenance problems, unusual findings, or safety hazards.
• Follow company safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions.
• Complete safety training and certifications.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Develop and maintain positive working relationships.
• Support the team to reach common goals.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
• Stand, sit, or walk for an extended period of time or for an entire work shift.

Requirements & Tech Stack

• CARE, RPM, GCPM (as required)

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None