Operations Associate

About the Role

Swooped is seeking a resourceful, highly organized Operations Associate to turn ideas into action across growth, operations, and recruiting. This full-time role is based in the United States and is responsible for taking ownership of cross-functional projects that keep the business operating smoothly.

Key Responsibilities

• Support growth by researching opportunities, coordinating outreach, and helping execute and track growth initiatives.
• Manage day-to-day operational workflows, coordinate across teams, and resolve issues as they arise.
• Maintain office operations by keeping facilities organized, stocked, and welcoming, including ordering supplies and snacks, restocking shared spaces, coordinating deliveries, and addressing daily office needs.
• Support recruiting efforts by helping source candidates, coordinating interview schedules, and delivering a thoughtful candidate and onboarding experience.
• Provide executive and event support, including assisting with scheduling, booking reservations, and coordinating logistics, venues, catering, and attendee communication for team events, offsites, and gatherings.
• Own projects from inception to completion by translating broad objectives into structured plans, managing timelines, and delivering high-quality results.
• Adapt to emerging priorities and address operational gaps across the organization as needed.

Qualifications

• Strong execution skills, marked by organization, dependability, and rigorous attention to detail.
• Proactive mindset with the ability to identify needs and take independent initiative.
• Sound judgment regarding priorities, tradeoffs, and recognizing when to seek guidance.
• Clear written and verbal communication skills.
• Curiosity and the ability to rapidly learn new tools and unfamiliar topics.
• Demonstrated comfort navigating ambiguity and adapting to shifting priorities.
• Collaborative approach with a willingness to engage in hands-on work.