Customer Service Representative
R1 RCM
About the Role
- At R1, we're transforming how healthcare works by combining revenue cycle expertise with advanced technology to help hospitals, health systems, and medical groups improve financial performance, simplify administrative complexity, and create better experiences for patients and providers.
- This US-based position has a base pay range of $14.50 - $18.99 per hour.
Key Responsibilities
- Utilization of technology to support patient registration.
- Routes written communications as appropriate.
- Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
- Will receive patients and visitors and handle general inquiries.
- Determines work priorities on assigned shifts.
- Assist with supporting associates on new procedures and duties to be performed.
- Performs other duties as assigned by Patient Access Manager or Team Lead as needed.
Requirements & Tech Stack
- High School diploma or equivalent experience.
- No experience required.
Physical Demands
- Sitting
- Standing
- Extended Computer Usage
- Walking
Work Environment
- Well-lit
- On-site
- Noise Level - Quiet
- Climate Controlled