Administrative Assistant / Mobile Crisis Mores Team / Fulltime

About the Role

We are hiring a Fulltime Administrative Assistant for the Mobile Crisis Mores Team. This role involves making a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges.

Key Responsibilities

• Assist the Mores Team Lead in setup and maintenance of medical and personnel records for a single business location.
• Provide clerical assistance, including satisfaction survey calls, data entry, and medical record retention.
• Greet the public pleasantly and resolve problem situations.
• Gather and provide program information using resourcefulness.
• Answer routine inquiries independently.
• Utilize proper and effective office practices and procedures.
• Provide clerical support to program staff and effectively use office equipment.
• Act as an individual contributor relying on direction and explanation from a supervisor.
• Coordinate with department heads to establish and monitor systems for service user or employee information.
• Provide general building maintenance, including ordering and maintaining office supplies, and operating/maintaining office equipment.
• Perform general office duties: typing documents, forms, and spreadsheets; distributing mail; answering office phones; greeting visitors; reviewing work logs for clerical support needs.
• Provide training and technical support to staff.
• Review, approve, and enter all time sheets and expense report submissions.
• Perform other clerical duties as assigned.

Requirements & Tech Stack

• Advanced Level Proficiency with computers and Microsoft Office including Excel, PowerPoint, Outlook.
• Proficiency with office equipment.
• Excellent verbal, written and interpersonal communication skills.

Qualifications

• High School Diploma or GED required.
• Must be able to regularly lift and carry up to 15 lbs. and occasionally pull at least 10 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Must be able to use hands and fingers to handle or operate objects, tools, or controls.
• Required to stand and walk for extended periods.
• Must be able to demonstrate proficiency in CPR from floor level.
• Vision requirements include close, distance, and peripheral vision.
• Must be able to talk and hear.
• Exception – Deaf and Hard of Hearing Programs: Fluency in American Sign Language (ASL) is required; the ability to talk and hear does not apply.

Pre-employment Screening

• Complete criminal background check.
• Name checked in registries (OIG exclusions database, Child Abuse Registry, Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing.
• Proof of employment history or references (if required).
• For positions requiring driving: Proof of driver's license, driver's insurance, and vehicle (if required for transportation).