Management & Sales Training Program

About the Role

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. Upon successful completion of the initial 8-to-12-week training, you will have the opportunity to progress into a Floorcovering Operations Manager or Field Technician position.

The program requires a typical schedule of 44 hours per week, which may include evenings and/or weekends. Upon successful completion, candidates will be placed into a Floorcovering Operations Manager or Floorcovering Field Technician position in Virginia.

Key Responsibilities

• Complete training consistent with established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve any customer and/or employee complaints.
• Partner with Store Manager to make outside sales calls to increase market share.
• Oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility.
• Gain knowledge in facility operations, core products, installation techniques, customer service, and client development.
• Assist in growing market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors.
• Gain insight into the organizational structures of customers operating in key market segments.
• Become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development.

What You Will Gain

• Limitless Career Opportunities
• Leadership Development (customer service, sales, marketing, finance, operations)
• Professional Networking

Requirements & Tech Stack

Minimum Requirements:

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a bachelor's degree by the start of this development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Preferred Qualifications:

• Have at least one (1) year experience working in a retail, sales, or customer service position.
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams.
• Have previous experience working in a team-oriented setting (work experience, extracurricular activities, military service, etc.).
• Have previous work experience selling floorcovering and/or floorcovering products.
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.