Receptionist
Salem Five Bank
About the Role
Salem Five is a growing regional financial services organization with a rich history. This is an in-office position, 5 days a week. Openings are available in Woburn, MA & Danvers, MA.
Key Responsibilities
- Answer multi-line telephone, transfer calls, offer voicemail, or take accurate messages.
- Greet and screen visitors/clients professionally and promptly notify the appropriate person of their arrival.
- Maintain a professional office environment and promote a positive image for the agency.
- Coordinate UPS shipping for overnight packages, including verification and follow-up on delivery confirmations.
- Perform various clerical duties, including typing, photocopying, faxing, collating, and shredding.
- Prepare daily outgoing mail for the agency and process it through the postage meter.
- Manage all incoming mail, including opening, sorting, date-stamping, and assigning it to the appropriate Account Manager or department.
- Assist in sorting, stamping, and distributing declaration pages.
- Operate standard office equipment: photocopiers, computers, printer, multi-line telephone, facsimile machine, postage meter, and scale.
- Assist Manager in various duties as needed.
- Train new personnel at the front desk on answering phones and assisting customers.
- Demonstrate compliance with banking business laws and regulations as defined in company policies and procedures.
- Assume additional responsibilities as requested.
- Regular attendance is essential.
Requirements & Tech Stack
- High school diploma or GED
- One to three months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to operate standard office equipment: photocopiers, computers, printer, multi-line telephone, facsimile machine, postage meter, and scale.
- Familiarity with banking business laws and regulations as defined in company policies and procedures.
Salary Range
$45,000 - $55,000
Benefits & Perks
- Comprehensive benefits package: medical, dental, and vision coverage
- Flexible Spending and Health Savings Accounts
- 401(k) matching
- Tuition reimbursement
- Employee referral program
- Annual holiday reception
- Summer family outing