Operations Engineer, RSR Start Up

About the Role

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer-obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.

Key Responsibilities

• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
• Actively participate in firm engineering reviews, and make tangible impact on proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from issues.
• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/systems installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps ensuring alignment on expectations with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for leadership/management teams.
• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities, to internal customers and partner teams.
• Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
• Excel at building strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives that improve Engineering and cross-teams’ efficiencies, optimizing teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
• Travel up to 80% domestically, though travel intensity can be variable and consist of up to three weeks in a row, including weekends.

A Day in the Life

You will be managing the quality of implementation through multiple projects that can vary in scope, complexity, and duration. Daily tasks may comprise of site coordination with operations teams and contractors on project execution activities or changes; deep diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating planning and/or implementation meetings with project stakeholders, ensuring alignment in objectives, expectations, and next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow-through on actions and decisions. Reviewing/approving audit mechanisms and documentation is an essential task, and you may be tracking programmatic week-on-week installation opportunities with internal automation teams. You may be brainstorming and developing workaround solutions while mitigating project delays or design issues. As part of acceptance testing, you may be performing systems installation quality, safety, throughput, and performance qualifications, frequently communicating progress to internal and external stakeholders. In addition, you may be supporting/training other engineering team members, utilizing knowledge of Amazon’s safety, mechanical, electrical, and controls installation standards and guidelines.

Requirements & Tech Stack

• Bachelor's degree or equivalent
• Experience with Microsoft Office products & applications
• Experience in construction or project management
• Knowledge of MS Excel, AutoCAD, MS Project, and software for technical document writing such as Visio, Word, or PowerPoint
• 2+ years of vendor management experience
• Knowledge of Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers