General Clerk

About the Role

The General Clerk provides a variety of receptionist, clerical, and administrative support duties for litigation staff. This role requires strong organizational skills, attention to detail, and the ability to exercise judgment when interacting with staff and visitors. The General Clerk will work under the direction of the Office Manager to ensure smooth daily operations.

Key Responsibilities

• Receive and direct incoming calls and office visitors.
• Enforce administrative rules for facility access, ensuring only authorized visitors enter.
• Maintain telephone switchboard and notify staff of calls or visitors.
• Monitor office security using CCTV and assist with access reporting.
• Receive, screen, and distribute incoming mail and packages.
• Respond to inquiries via phone, email, fax, and letters, or direct to appropriate staff.
• Prepare and maintain travel itineraries for case witnesses and staff.
• Assist with opening/closing cases in Caseview and assembling new case files.
• Support litigation staff by coordinating arrest notifications and communicating docket changes.
• Assist with filing appeal documents and maintaining accurate case records.
• Manage government vehicle binders, keys, Wex cards, receipts, and mileage logs.
• Assist with property inventory, including submission of excess property.
• Support annual records inventory for civil and criminal case files.
• Draft, edit, and produce documents using Microsoft Word, Excel, PowerPoint, and Outlook.
• Maintain SharePoint and other electronic filing systems.
• Provide litigation support to Duty AUSAs and Legal Assistants.
• Other duties as assigned.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Skill in creating, editing, and managing a wide variety of documents, spreadsheets, and databases.
• Strong interpersonal and communication skills, with the ability to handle inquiries professionally.
• Experience handling sensitive information and enforcing administrative/security policies.
• Prior experience in clerical, receptionist, or office support roles preferred.