Customer Service Representative, Bilingual
Uline
Buford, GAFresher52m agovia LinkedIn
About the Role
Uline is seeking a Bilingual Customer Service Representative to build customer relationships, provide solutions, and deliver legendary service. This is a full-time, on-site position at our Braselton, GA branch.
Key Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Answer product, pricing, and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements & Tech Stack
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Prior customer service experience is a plus.
Qualifications
- High school diploma or equivalent.
- Excellent problem-solving, listening, and communication skills.
- Bachelor's degree preferred.
Compensation & Benefits
- Pay: $26 to $30 per hour.
- Full health insurance coverage.
- 401(k) with 6% employer match (starts day one).
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial, and packaging materials. We are a family-owned company with over 10,000 employees across 15 locations. All positions are on-site.