Human Resource Expert

About the Role

The role of a Human Resources Expert provides you with the skills and experience of:

• Understanding federal, state and local employment laws
• Using basic Microsoft Office Suite computer and workforce management programs
• Effectively using scheduling software

Key Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet guests warmly and initiate helpful interactions.
• Help guests find what they need and resolve issues.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Work with your HR leader to anticipate and address specific talent and staffing needs.
• Lead focused recruiting efforts to help store leaders find and hire candidates.
• Support team member and leader training needs and advocate for continuous learning.
• Be an expert resource for scheduling systems and pay practices.
• Listen to team members and collaborate with leaders to take action as needed.
• Deliver on all Human Resources processes and programs to maximize team member engagement and minimize business disruption.
• Support your leader in following company compliance policies.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Work in a safe manner at all times, comply with all safety policies, best practices, and training, and report hazards.
• Perform other duties based on business needs.

Requirements & Tech Stack

• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Experience with scheduling software.
• Proficient in Microsoft Office Suite.

Qualifications

• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.
• Ability to work both independently and with a team.
• Ability to resolve guest questions quickly on the spot.
• Attention to detail and ability to follow multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Enjoy interacting and helping others.
• Thrive in a fast-moving, highly active, and physically demanding role.
• Teamwork, flexibility, and creative problem-solving are key to success.
• Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).
• Ability to accurately handle cash register operations as needed.
• Frequently lifting or moving merchandise up to 10 pounds and occasionally up to 44 pounds.
• Capable of working in and exposure to varying temperatures, humidity, and other elements.
• Ability to remain mobile for the duration of a scheduled shift.