Associate Client Solutions, Healthcare

About the Role

GLG is seeking Associates excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network. The role involves fast-paced communication, working directly as thought partners with leading professionals—think top financial services firms, consultancies, and corporations—to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit. Through robust onboarding, apprenticeship, and training programs, you will hone skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts, while receiving continued coaching and mentoring to help you develop top-tier project management and communication skills.

Key Responsibilities

• Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
• Owning client projects from start to finish, including scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table to maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
• Upholding GLG’s compliance framework and embracing company values.

As An Associate, You Will Have The Opportunity To

• Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
• Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
• Cultivate account management and commercial skills through direct client relationship building and responsive service.
• Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.

Requirements & Tech Stack

• Bachelor's degree or higher (required).
• 0-1 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing and fast-paced environment.
• Receptive to close coaching and feedback.
• Ability to multitask and prioritize effectively, while ensuring an attention to detail.
• Hustle and tenacity that drives you to go above and beyond to delight clients.
• Appreciation for data and understanding the numbers.
• Flexibility to work during early morning, evening, or night shifts as operations follow a 24/5 model, with each shift spanning 9 hours.