Cloud Monitoring intern, Mumbai based only
Volody
About the Role
The Cloud Monitoring Intern will support the monitoring and maintenance of Volody’s cloud-based CLM platform, ensuring high availability, performance, and security for customers. This full-time, on-site role based in Mumbai involves tracking system health dashboards, identifying anomalies, escalating incidents, and assisting in basic troubleshooting under the guidance of senior team members. The intern will help document recurring issues, contribute to improvement recommendations, and collaborate with engineering and customer support teams to maintain service quality. Daily activities may include generating monitoring reports, running routine checks on cloud infrastructure components, and learning best practices in cloud operations and incident management.
Key Responsibilities
- Support the monitoring and maintenance of Volody’s cloud-based CLM platform.
- Track system health dashboards and identify anomalies.
- Escalate incidents and assist in basic troubleshooting under guidance.
- Document recurring issues.
- Contribute to improvement recommendations.
- Collaborate with engineering and customer support teams.
- Generate monitoring reports.
- Run routine checks on cloud infrastructure components.
- Learn best practices in cloud operations and incident management.
Requirements & Tech Stack
- Skills in system monitoring.
- Basic understanding of cloud-based infrastructure or SaaS environments.
- Analytical skills and problem-solving abilities.
- Clear communication skills.
- Customer service orientation and professionalism.
- Research skills.
- Interest in cloud technologies, DevOps, or IT operations.
- Familiarity with monitoring tools (e.g., basic dashboarding or alert systems) is an advantage.
- Ability to work on-site in Mumbai.
- Ability to manage time effectively and adapt to a fast-paced, technology-driven environment.
Qualifications
- Currently pursuing or recently completed a degree/diploma in Computer Science, Information Technology, Engineering, or a related field.