ServiceNow Developer, Junior

About the Role

Join Booz Allen Hamilton’s internal IT organization as an entry-level ServiceNow Developer. Contribute to the development, enhancement, and support of Booz Allen’s ServiceNow platform, transforming business processes, streamlining workflows, and delivering innovative solutions. Apply foundational programming, scripting, and problem-solving skills to develop practical technology solutions. Gain hands-on experience designing, developing, testing, and enhancing ServiceNow applications and platform capabilities. Translate business needs into technical solutions, build and refine application logic, automate manual processes, improve employee experience, and support platform security, reliability, and performance. Learn to leverage ServiceNow's native capabilities and development best practices for scalable, maintainable solutions.

Key Responsibilities

• Contribute to the development, enhancement, and support of Booz Allen’s ServiceNow platform.
• Design, develop, test, and enhance ServiceNow applications and platform capabilities.
• Translate business needs into effective technical solutions.
• Build and refine application logic.
• Automate manual processes.
• Improve the employee experience.
• Support the security, reliability, and performance of the platform.
• Maximize the value of the platform and its return on investment.

Requirements & Tech Stack

• Experience with a programming or scripting language through academic environments, such as JavaScript, Python, Java, or C#.
• Knowledge of programming concepts gained through academic coursework, including variables, data types, conditional logic, loops, functions, and object-oriented programming.
• Knowledge of databases, relational data, SQL, and how applications interact with and manipulate data.
• Ability to analyze technical problems, develop logical solutions, and troubleshoot issues.
• Ability to apply structured thinking.
• Ability to learn new technologies, development frameworks, and enterprise platforms.
• Ability to communicate technical concepts clearly.
• Ability to collaborate with team members and contribute effectively in a team environment.
• Ability to obtain a Secret clearance.
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a technology field.

Nice to Have

• Experience with project management, change management, process improvement, or customer management.
• Experience utilizing artificial intelligence such as prompt engineering, and machine learning to address program problems.
• Experience with SQL, API, and integrations.
• Experience with Agile methodologies.

Clearance

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
• U.S. citizenship is required.

Compensation

• Projected compensation range: $53,000.00 to $108,000.00 (annualized USD).