Telemarketing Specialist

Kheewa Incorporation

About the Role

Kheewa Incorporation is a business development consulting firm serving Micro, Small, and Medium Enterprises across the Indian region. The organization focuses on helping clients strengthen their business foundations and identify sustainable growth opportunities. In addition to business development consulting, Kheewa provides promotion and portfolio management services tailored to diverse industry needs. The company’s primary goal is to support clients in achieving consistent, long-term growth. Team members work closely with businesses that value strategic guidance and measurable results.

The Telemarketing Specialist is a full-time remote role responsible for engaging prospective and existing clients over the phone to promote Kheewa’s business development and promotion services.

Key Responsibilities

• Make outbound calls to promote Kheewa’s business development and promotion services.
• Qualify leads.
• Explain service offerings.
• Schedule follow-up discussions or appointments for the consulting team.
• Maintain accurate records of calls and interactions.
• Update lead and client information in internal systems.
• Meet daily and weekly performance targets.
• Handle basic inquiries.
• Provide courteous customer support.
• Collaborate with colleagues to improve scripts, outreach strategies, and conversion rates.
• Ensure consistent professionalism, clear communication, and adherence to company standards.

Requirements & Tech Stack

• Basic proficiency with CRM or calling tools.
• Comfort working with spreadsheets and call tracking systems.

Qualifications

• Strong Sales and Lead Generation skills, including the ability to identify prospects and convert interest into qualified opportunities.
• Excellent Communication skills, with clear verbal expression, active listening, and professional phone etiquette.
• Solid Customer Service and Customer Support abilities, focusing on responsiveness, problem-solving, and a client-centered approach.
• Ability to work independently in a remote environment, manage time effectively, and meet call and conversion targets.
• High school diploma or equivalent required.
• Proven experience in telemarketing, inside sales, or a similar client outreach role is preferred.
• Additional education in business, marketing, or related fields is an advantage.
• Familiarity with Micro, Small, and Medium Enterprises or consulting services is beneficial.