Assistenz in der Versorgungskoordination
Mindstride Labs
About the Role
As an Assistenz in der Versorgungskoordination (Care Coordination Assistant), you will support the planning, organization, and follow-up of care processes for patients in the mental health sector. You will coordinate appointments, ensure communication between patients, healthcare providers, and other stakeholders, and document relevant information in our systems.
Key Responsibilities
- Coordinate appointments.
- Ensure communication between patients, healthcare providers, and other stakeholders.
- Document relevant information in our systems.
- Maintain data.
- Support the establishment of efficient workflows.
- Participate in projects to improve care quality.
- Contribute to ensuring patients receive structured, continuous, and dignified care.
Requirements & Tech Stack
- Strong organizational skills.
- Experience in coordinating workflows in the healthcare sector or comparable service industries.
- Excellent communication skills, with the ability to interact understandably and empathetically with patients and professionals.
- Service-oriented work approach.
- Proficient in digital tools, databases, and standard office applications.
- Openness to new technologies in the Digital Health field.
- Structured working style.
- High diligence in documentation and data collection.
- Ability to set priorities.
- Empathy, resilience, team spirit.
- Strong interest in mental health care and its advancement.
Qualifications
- A relevant education or degree (e.g., in healthcare, social work, psychology, or health management) is advantageous.
- Initial experience in patient or care coordination is advantageous.